Tag Archives: technology

Learning from Business Failure


In my BBA 407 Strategic Management course, I emphasize the need for companies to continually learn and the myriad learning opportunities that are available to every company, no matter how young or enduring, no matter how small or large. Painful as it might be, failure also provides rich learning opportunities.

When asked about his failures in a Harvard Business Review interview conducted by Karen Dillon, A.G. Lafley, former CEO of Procter & Gamble explained:

They were all part of my growth and development. What’s the single-biggest reason that leaders stop developing and growing? They stop becoming adaptable; they stop becoming agile. It’s Darwin’s theory. When you stop learning, you stop developing and you stop growing. That’s the end of a leader.

Such opportunities can be so valuable that Paul J.H. Schoemaker, chairman and CEO of Decision Strategies International, and Robert E. Gunther, founder of Robert E. Gunther Communications, extol the virtues of learning from “deliberate mistakes.” In the June 2006 edition of Harvard Business Review, they wrote:

When fundamental assumptions are wrong, companies can achieve success more quickly by deliberately making errors than by considering only data that support the assumptions…

Overconfident individuals and businesses are usually uninterested in subjecting their presumed expertise to empirical tests. But to be more successful in the long run, managers sometimes need to be less successful in the short run. Leaders who understand this will foster an organizational culture that encourages intelligent, deliberate mistake making.

Mistakes and failure can allow those who learn from them to reduce their own biases, as mistakes and failures often reveal unrealistic assumptions. Unrealistic assumptions result in suboptimal choices.

In today’s high-tech world, one often finds the narratives of the firms that grew into global successes. Apple, Google, and Microsoft are among the companies that populate the headlines. Those narratives provide great material for business classes. However, much can also be learned from the companies that were launched and ultimately failed.

Although those companies might turn up as one searches databases and looks further into a given firm, they seldom garner the kind of attention that is fixated on their enormously successful counterparts. However, that may now change, as a website has been created to focus strictly on those failed companies.

Autopsy.io, which was recently featured on Bloombergview.com, was developed to serve as a repository of failed technology startups. “Most startups fail—everyone accepts that, but you never really hear about them—so the focus is on learning from other startup mistakes,” site cofounder Niral Patel explained.

The site provides a simple format. It contains the month and year a failed company was added, the name of the company, a brief description of the idea behind the company, a brief description of the reason for failure, a short write-up concerning the company’s failure, and even the founder’s e-mail address. Readers are invited to subscribe for e-mail updates.


This website could mark a starting point for students who are interested in researching reasons companies fail, gaining some insight into the validity of their own possible entrepreneurial idea, and thinking about the strategic requirements for success in emerging industries.